📌 Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be unused, unwashed, and in original condition.
• All tags, labels, accessories, and original packaging must be intact.
• The return request must be raised within 7 days of delivery.
• Proof of purchase such as order number or invoice may be required.

❌ Non-Returnable Items

The following items may not be eligible for return or refund:

• Products damaged due to misuse, improper handling, or personal wear and tear.
• Items returned without original packaging or missing accessories.
• Personal care, hygiene-sensitive, or customized items, if applicable.
• Products marked as final sale, clearance, or non-returnable on the product page.

🔄 Return Process

To initiate a return, please follow these simple steps:

• Contact our support team with your Order ID and reason for return.
• Share product images if the item is damaged, defective, or incorrect.
• Once approved, return instructions will be shared with you.
• After the item is received and inspected, the refund or replacement will be initiated.

💰 Refund Policy

Once your returned item is received and verified, we will notify you about the approval status of your refund.

• Approved refunds are issued to the original payment method.
• For Cash on Delivery orders, refund may be processed via bank transfer or store credit.
• Processing time may vary depending on your payment provider or bank.

📭 Damaged / Wrong Product Received

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Our team may ask for product images or an unboxing video to verify the issue and provide a suitable solution.

🔁 Exchange Policy

Exchanges are subject to product availability. If the requested replacement item is unavailable, a refund or store credit may be offered as per eligibility.